Communication elements of influence There are three major parts in human face to face communication which are body language, voice tonality, and words. According to the research: 55 % of impact is determined by body language--postures, gestures, and eye contact, 38% by the tone of voice, and 7% by the content or the words used in the communication process. Types of communication Nonverbal communication: Nonverbal communication is the process of communicating by sending and receiving messages without words. For example: – Body language. – Gestures. – Eye contact. – Facial Expression. – Sign language. Visual Communication: Visual communication contains the display of information through vision such as: – Pictures. – Drawing. – Display. – Photography. – Emoticons. – Symbols. – T elevision . Oral ...